1. Who We Are

Welcome to socialmedia.cy (the “Site”). We are sitemaestros , a digital marketing agency based in Cyprus. Your privacy is extremely important to us. This policy explains what personal data we collect from you, how we use it, and how you can control it.

2. What Data We Collect

We collect information in a few different ways:

  • Information You Give Us: When you fill out our contact form, send us an email, or request a quote, you give us personal information like your name, email address, phone number, and your message.
  • Information We Get Automatically: When you browse our website, we use common tools like Google Analytics to collect anonymous data about your visit. This might include your IP address (anonymized), what pages you visited, what type of device you’re on, and your general location (e.g., “Limassol”).

3. How We Use Your Data

We use your data for very specific reasons:

  • To Talk to You: To respond to your inquiries, send you the quote you asked for, and manage our client relationship with you.
  • To Provide Our Services: If you become a client, we will use your details to manage your project (e.g., for SEO, social media management, etc.).
  • To Improve Our Website: We look at the anonymous data to see which pages are popular and how people find us, which helps us make our site better.
  • For Marketing (With Your Permission): If you sign up for our newsletter (or give us explicit consent), we may send you helpful articles or news about our services. You can unsubscribe at any time.

4. Our Legal Basis for Using Your Data (GDPR)

Because we are in Cyprus, we follow the EU’s GDPR. Our legal reasons for processing data are:

  • Consent: When you tick a box or fill in our contact form, you are giving us your consent to use that information to reply to you.
  • Contract: If you become our client, we need to process your data to fulfill our service agreement (our contract).
  • Legitimate Interest: We have a legitimate interest in understanding how our website is used (through analytics) so we can improve it.

5. Who We Share Your Data With

We do not sell your personal data to anyone.

We may share data with trusted third-party partners who help us run our business, such as:

  • Google Analytics: To understand our website traffic.
  • Our Hosting Provider: Who securely stores our website’s data.
  • Email Providers: (e.g., Google Workspace) To send and receive emails.

We only work with partners who are compliant with GDPR and take security seriously.

6. Data Security

We take reasonable steps to protect your personal data. Our website uses SSL (the “lock” icon) to encrypt your connection, and we keep our software up to date to prevent security breaches.

7. How Long We Keep Your Data

We only keep your data for as long as we need it.

  • Contact Form Inquiries: If you don’t become a client, we typically delete your data after one year.
  • Client Data: We keep your data for as long as you are an active client and for a reasonable period afterward to comply with legal and tax obligations.
  • Analytics Data: This anonymous data may be kept for a longer period.

8. Your Rights (You Are in Control)

Under GDPR, you have powerful rights over your data. You can ask us to:

  • Show you what data we have about you.
  • Correct any data that is wrong.
  • Delete your data from our systems.
  • Stop us from using your data in a certain way.

To make any of these requests, please email us at [your-email@socialmedia.cy]. We will respond as quickly as possible, and always within 30 days.

9. Cookies

Our website uses cookies. These are small text files that your browser stores. We use them for essential things like making the site work and for non-essential things like Google Analytics. You can control and block cookies in your browser settings.

10. Links to Other Websites

Our website may contain links to other sites (e.g., our Facebook page or a blog post we liked). If you click on those links, we are not responsible for their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top of this page will always be current.

12. How to Contact Us

If you have any questions about your privacy or this policy, please get in touch.

Email: sitemaestros@gmail.com

Address: Limassol Cyrpus

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